QNB Group wins 2 MEED MENA Banking Excellence Awards

QNB Group has been awarded two honours at the MEED MENA Banking Excellence Awards 2026, taking home “Best Digital Bank” in Qatar and “Best for Product Marketing” in the Middle East and North Africa. The dual awards recognise the bank’s push in digital banking innovation and its customer-focused marketing that the group says accelerated digital adoption and supported business growth across its network.

"The awards highlight QNB's measurable success in delivering customer-centric solutions and driving significant digital adoption across the region," the QNB Group said in a statement, adding that its digital campaigns and customer-centric communications helped increase overall transaction volumes across its digital banking channels.

Context and details

QNB framed the “Best Digital Bank” accolade as the result of a transformative year for its digital ecosystem, during which the bank launched more than 60 new digital features guided by its vision of delivering "Tomorrow's digital banking, today." The bank reported a strong increase in digital transactions over the past year and pointed to a slate of new services that expanded digital reach and convenience for customers.

• Digital Account Opening — described as a market-first offering that led to a noticeable increase in accounts opened through digital channels
• Card Delivery — a new service to streamline issuance and delivery of payment cards
• Digital Motor Insurance — added to the bank’s suite of online insurance services
• Visa Transfers — facilitation of remittance and transfer services via digital channels
• Multiple new digital offerings rolled out across QNB’s international network and dedicated solutions for small businesses

Complementing its tech investments, QNB secured the regional “Best for Product Marketing” award for effectively aligning customer needs with digital innovation. The bank said this recognition reflects the quality of its innovation and the tangible value it delivers to customers, noting that "the awards reflect the quality of the group's innovation and the tangible value it delivers to customers." QNB emphasised that data-driven product marketing played a central role in fostering customer engagement and supporting long-term satisfaction.

Outlook

QNB Group stated it remains focused on providing a simpler and more accessible digital banking experience, supported by integrated digital and marketing strategies. The bank argued that the multiple recognitions from MEED demonstrate the effectiveness of those strategies in enhancing the customer experience across all banking channels.

With the backing of these awards, QNB is likely to continue investing in digital features and marketing programmes designed to drive further uptake of online services, deepen engagement among retail and small-business customers, and expand the digital footprint across its international operations.