JLL expands technology solutions across the Middle East as 87% of real estate investors raise tech budgets

JLL has expanded its Technology Solutions capabilities across the Middle East, offering investors, developers and occupiers a single point of contact for integrated advisory, implementation and managed technology services. The firm — which entered the region with its Technology Solutions arm in late 2024 — said the move will deploy AI tools, automation systems and cloud‑based asset management platforms to deliver data‑driven insights across the full real estate lifecycle. JLL reported annual revenue of $26.1 billion and a global workforce of more than 113,000 as of March 31, 2026, and said its MEA operation covers 35 countries with over 1,800 internationally qualified professionals in offices including Dubai, Abu Dhabi, Riyadh, Jeddah, Al Khobar, Cairo, Casablanca, Cape Town, Johannesburg and Nairobi.

“Across the Middle East, we’re seeing real estate leaders move past the question of whether to use AI and start asking how to use it well,” said Dr. Matthew Marson, Managing Director, EMEA - Technology Advisory at JLL. “Many organisations have experimented, but too often the technology sits in silos or never quite makes it into day‑to‑day decision‑making. Our focus is on helping clients bridge that gap. By connecting data, systems and teams, we’re making AI practical, usable and valuable - giving our clients clearer visibility of their portfolios and the confidence to make better decisions, faster.”

The expansion follows research published by JLL showing rapid adoption of AI across commercial real estate: the number of companies running CRE AI pilots rose from under 5% in 2023 to 92% in 2025, while 87% of investors reported they are increasing technology budgets. JLL said CRE teams are directing resources to high‑impact priorities such as portfolio optimisation, energy management and data‑related workflows that align with C‑suite objectives.

JLL described the regional rollout as an end‑to‑end offer that consolidates advisory, implementation and managed services to help clients operate more efficiently and extract long‑term value from assets. Michael Ewert, Global Head of Technology Advisory Services at JLL, commented: “This expansion represents a step change in how real estate technology solutions are delivered. It provides access to end‑to‑end, integrated capabilities delivered locally, supporting portfolios across every stage of the real estate lifecycle.”

What JLL is offering in the Middle East

• Technology Advisory: consultants will produce short‑ and long‑term roadmaps and guide investment and implementation decisions to future‑proof portfolios against advances in AI and automation.
• Implementation Services: specialist deployment support for Integrated Workplace Management Systems (IWMS) with partners including IBM MREF, ServiceNow, FM:Systems and Archibus by Eptura.
• Managed Services: end‑to‑end planning, implementation and operational management backed by governance frameworks to optimise ROI and reduce overhead.
• AI‑powered asset management: JLL Asset Beacon will centralise operational, financial and leasing data to maximise portfolio performance.
• Business intelligence: JLL Azara, powered by Falcon, will unify platforms and deliver adaptive AI‑driven insights.

JLL also highlighted an Outsource CRE Technology Oversight service that bundles technology planning through to solution management into a single delivery model intended to accelerate innovation and improve outcomes for owners and occupiers. With investors boosting technology spend and CRE teams prioritising use cases tied to investment performance, JLL’s integrated regional offering positions it to play a larger role in shaping how data and AI are operationalised across Middle East real estate portfolios.