Salik renews 5-year contract with TransCore for Dubai tolling system

Salik renews 5-year contract with TransCore for Dubai tolling system

Salik Company P.J.S.C. has renewed its contract with US-based tolling firm TransCore for a further five years, continuing a partnership that began in 2006. The renewal was signed by Ibrahim Al Haddad, Chief Executive Officer of Salik, and Whitt Hall, Chief Executive Officer of TransCore, in the presence of Mattar Al Tayer, Chairman of the Board of Directors of Salik, and officials from both companies.

"The contract renewal builds a long-standing relationship based on technical expertise and collaboration," Ibrahim Al Haddad said, adding that Salik plans to use "AI, advanced technologies, and digital solutions over the next five years to improve operational performance and expand the company’s mobility services."

The refreshed agreement commits TransCore to continue developing the systems and technologies that support Dubai’s tolling operations. Both parties said the partnership will prioritise improvements in system efficiency, reliability and readiness for future requirements, including assessments of opportunities to introduce artificial intelligence (AI) technologies and other advanced digital solutions to lift operational efficiency and system performance.

• Contract term: five years (renewal)
• Historical partnership: Salik and TransCore have worked together since 2006
• Expected operating expense impact: annual operating expenses under the renewed agreement are expected to remain between 5% and 5.5% of total annual revenues
• Signatories: Ibrahim Al Haddad (Salik CEO), Whitt Hall (TransCore CEO); Mattar Al Tayer attended as Salik Chairman

Whitt Hall emphasised TransCore’s ongoing role, saying the company will "continue supporting Salik’s plans to develop Dubai’s tolling system and provide technology and services focused on efficiency, quality, and reliability." The renewal introduces changes across contractual, operational and regulatory frameworks to reflect current priorities.

Key new requirements in the contract include stronger provisions covering sustainability, governance, cybersecurity, maintenance and business continuity. The agreement also provides for system upgrades to accommodate Salik’s planned expansion and to support requirements arising from existing services and future initiatives. Salik explicitly referenced ambitions to broaden its integrated payment platform beyond tolling to mobility-related services such as parking payments.

The partnership's continuity signals a steady financial outlook for Salik’s tolling operations: the company stated there is "no material change in the expected financial impact compared with the previous contract." Management expects annual operating costs associated with the agreement to remain broadly stable within the 5–5.5% revenue range.

With TransCore’s involvement dating back to the design and development of Dubai’s original tolling system, the renewed deal cements a technical relationship that has evolved alongside the emirate’s smart mobility ambitions. Looking ahead, both organisations will assess AI and digital integrations to boost availability and performance while preparing the tolling platform to support an expanding set of mobility services over the next five years.